神墨教育

Privacy Policy

Last Updated: July 8, 2025

This Privacy Policy describes how SHENMO ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information We Collect

We collect personal information from you in the following limited circumstances:

Contact Information: When you choose to contact us through a form on our website, we will collect your name and email address, and any other information you voluntarily provide in the message field. This information is collected solely for the purpose of responding to your inquiry.

Language Preference Cookies: We use cookies to remember your preferred language for viewing our website. This is to provide you with a more convenient and personalized experience during your current and future visits.

2. How We Use Your Information

The information we collect is used for the following purposes:

To Respond to Your Requests: If you provide us with your contact information, we will use it to communicate with you in response to your specific inquiries or requests.

To Improve User Experience: The language preference cookie helps us to automatically display the website in your chosen language, making your visit more seamless.

We will not use your personal information for any other purpose, such as marketing, unless we have obtained your explicit consent.

3. Cookies

Cookies are small data files stored on your browser by a website. They are used to remember your preferences and other session information.

Our website uses a single, essential cookie to store your language preference. This cookie does not track you across different websites and does not collect any personal information beyond your language selection.

You can manage or delete cookies through your browser settings. However, please note that if you disable the language preference cookie, you may need to select your preferred language each time you visit our website.

4. Data Security

We take reasonable technical and organizational measures to protect the personal information we collect. This includes secure storage of your contact information and limiting access to this information to authorized personnel only. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your contact information only for as long as it is necessary to fulfill the purpose for which it was collected, which is typically until your inquiry has been resolved. The language preference cookie will be stored on your browser for a set period, after which it will expire.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request that we correct any inaccurate personal information.
  • Request that we delete your personal information.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@shenmo.my

Website: www.shenmo.my